Privacy Policy

Last Updated: January 18, 2017


Customer’s privacy is an important part of our service that we take seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don’t store personal information on our servers unless required for the on-going operation of one of our services

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Platform (as defined in the Terms of Use) and browse without having to provide personal details. During your visit to the Platform you remain anonymous and at no time can we identify you unless you have an account on the Platform and log on with your user name and password.

If you have any comments, suggestions or complaints, you may contact us (and our IT Officer) at support@aneco.ph

 

Collection of Personal Information

When you create a MyANECO account, or otherwise provide us with your personal information through the Platform, the personal information we collect may include your:

  • Name
  • Address
  • Email Address
  • Contact Number
  • Date of Birth
  • Gender

You must only submit to us, our authorized agent or the Platform, information which is accurate and complete and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request for documentation to verify the information provided by you.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.

 

Use and Disclosure of Personal Information

The personal information we collect from you will not be shared with any third parties. The information will be solely used for some or all of the following purposes:

  • To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Platform;
  • To update you on the status of your ANECO,Inc. account, and for customer support purposes;
  • To compare information, and verify in order to ensure that the information is accurate;
  • Further, we will use the information you provide to administer your account (if any) with us; improve the layout and/or content of the pages of the Platform and customize them for users; identify visitors on the Platform; carry out research on our users’ demographics and behavior; provide you with information we think you may find useful or which you have requested from us, provided you have indicated that you have not objected to being contacted for these purposes;
  • When you register an account with MyANECO or otherwise provide us with your personal information through the Platform, we will also use your personal information to send you marketing and/or promotional materials about our services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies; and
  • In exceptional circumstances ANECO,Inc. may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.

 

ANECO,Inc. may share your personal information with third parties and our government regulators for the abovementioned purposes, specifically, managing your account and our relationship with you, fulfilling any legal or regulatory requirements and requests as deemed necessary by ANECO,Inc. In sharing your personal information with them, we endeavor to ensure that the third parties and government regulators keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.

In disclosing or transferring your personal information to third parties and government regulators, ANECO,Inc. take steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to personal information that is comparable to the protection under or up to the standard of the Philippine Data Privacy Act.

ANECO,Inc. does not engage into the business of selling customers’ personal information to third parties.

 

Withdrawal of Consent

You may communicate your objection to our continual use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our e-mail address below.

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.

 

Updating Your Personal Information

You can update your personal information anytime by accessing your account on the MyANECO Platform. If you do not have an account with us, you can do so by contacting us at our e-mail address below.

We take steps to share the updates to your personal information with our affiliates and government regulators with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.

 

Accessing Your Personal Information

If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by ANECO,Inc. within the past year, please contact us at our e-mail address below. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.

If you have an account with MyANECO, you may access details of your statement of account by logging into your account on the Platform. Here you can view the details of your monthly electricity bills, transaction ledger, and payments. You undertake to treat your MyANECO username, password and other details confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of your MyANECO username, password or order details, except as stated in the Terms of Use.

 

Security of Your Personal Information

ANECO,Inc. ensures that all information collected will be safely and securely stored. We protect your personal information by:

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorized computer access
  • Securely destroying your personal information when it is no longer needed for any legal or business purpose

 

ANECO, Inc. uses 128-bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

If you believe that your privacy has been breached by ANECO,Inc., please contact us at our e-mail address below.

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your MyANECO password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to ANECO,Inc. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

 

Minor

ANECO, Inc. does not sell services for children. If you are under 18 years old, you may use our website only with the involvement of a parent or guardian.

 

Collection of Computer Data

ANECO,Inc. may use cookies, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Services and/or access the Platform.

When you visit ANECO website and domains, our company servers will automatically record information that your browser sends. This data may include:

  • Your computer's IP address
  • Browser type
  • The pages within the Platform which you visit
  • The time spent on those pages, access times and dates, and other statistics.

 

This information is collected for analysis and evaluation in order to help us improve the Platform and the services and products we provide.

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests more quickly, and to make our Services and Platform more convenient and useful to you.

 

No Spam, Spyware, or Virus

Spam, spyware or virus is not allowed on Platform. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the Platform. If you would like to report any suspicious messages, please contact us at our email address below.

 

Business Transfers

If ANECO,Inc., or substantially all of its assets, were acquired, or in the unlikely event that Automattic goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ANECO,Inc. may continue to use your personal information as set forth in this policy.

 

Changes to the Privacy Policy

Although most changes are likely to be minor, ANECO,Inc. may change its Privacy Policy from time to time, and in ANECO,Inc.’s sole discretion. ANECO,Inc. encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a MyANECO account, you should also check your notification’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

 

ANECO,Inc.'s Right

YOU ACKNOWLEDGE AND AGREE THAT ANECO,INC. HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF ANECO,INC. HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST ANECO,INC. FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THESE CIRCUMSTANCES.

 

Contacting ANECO,Inc.

If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us (and our IT Officer) at support@aneco.ph, or visit our head office at ANECO Bldg., Km 2, J.C. Aquino Avenue, Butuan City 8600